HUMAN FACTOR RISK MANAGEMENT AS THE FOUNDATION OF SUSTAINABLE INDUSTRIAL GOVERNANCE: A SYSTEMATIC LITERATURE REVIEW (SLR) APPROACH BASED ON PRISMA 2020

Abstrak

This study aims to comprehensively examine the role of Human Factor Risk Management (HFRM) in enhancing the effectiveness of risk management systems in the industrial sector, with an emphasis on its relationship to the ISO 31000:2018 and COSO Enterprise Risk Management (ERM) 2017 frameworks. The study employs a Systematic Literature Review (SLR) approach following the PRISMA 2020 guidelines (Page et al., 2021) to ensure that the research process is conducted systematically, transparently, and replicably. A total of 55 scientific articles published between 2020 and 2025 were selected through a rigorous screening process from various databases, including Scopus, ScienceDirect, Google Scholar, and internal literature archives. Bibliometric analysis using VOSviewer revealed that the most dominant and interrelated keywords include human factor, risk management, human error, safety culture, organizational behavior, ISO 31000, and COSO ERM 2017. The visualization results formed three main clusters: (1) a technical cluster focusing on the identification and mitigation of human errors, (2) a behavioral and organizational culture cluster emphasizing leadership and risk communication, and (3) a risk governance cluster illustrating the integration between human factors and international standards. The synthesis results indicate that more than 80% of the reviewed studies affirm that human factors are the most influential element in the effectiveness of industrial risk management. Human error is not merely an outcome of individual actions but also a reflection of systemic weaknesses in work design, organizational culture, and internal communication. The  integration of HFRM with the ISO 31000 and COSO ERM 2017 frameworks has been proven to strengthen processes of risk identification, evaluation, and mitigation, while simultaneously fostering a proactive risk culture and organizational resilience. This study concludes that HFRM is a strategic component of modern industrial risk governance, bridging operational risk and managerial decision-making. Its practical implications include the need to implement human reliability assessments, strengthen risk leadership, and utilize predictive technologies for monitoring risk-related behaviors. Conceptually, the findings highlight the importance of an integrative approach linking human factors, technology, and globally recognized risk governance standards to support industrial sustainability and competitiveness in the digital era.